(571) 279-0767 support@trademarkofficial.com Monday–Friday, 9:00 AM – 6:00 PM ET
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Delivery

Fulfillment & Delivery Policy

How we deliver trademark preparation materials electronically and what timelines to expect.

How we deliver preparation materials electronically and expected turnaround timelines.

  • Email delivery of materials
  • 1–2 days initial review
  • 3–7 days preparation
Updated September 14, 2026

1. Electronic delivery

Services are delivered electronically by email to the address you provide at checkout or on your contact form. If a customer dashboard is available, copies may also be provided there.

2. What you receive

3. Expected timelines

Initial review: Typically within 1–2 business days after we receive complete information and payment confirmation.

Document preparation: Typically within 3–7 business days after authorization, depending on complexity and completeness of your information.

Post-payment confirmation: Sent by email once your order is received and assigned.

Timelines are estimates only. We do not guarantee same-day filing unless explicitly confirmed in writing for your specific order.

4. Customer responsibilities

You must provide accurate applicant information, trademark serial/application numbers, goods/services descriptions, and authorization to proceed. Delays caused by incomplete or inaccurate information may extend delivery times.

5. Support

Questions about delivery status: support@trademarkofficial.com or (571) 279-0767. Monday–Friday, 9:00 AM – 6:00 PM ET.

Trademark Official is an independent private service provider. We are not the United States Patent and Trademark Office (USPTO), not a government agency, and not affiliated with or endorsed by the USPTO. USPTO filing fees are government fees paid for trademark filings and are separate from our service/preparation fees. Trademark registration, amendment acceptance, and application outcomes are determined by the USPTO and are not guaranteed.